Account Manager

Remote

A little about us…

CI-Group is a one-of-a-kind marketing firm that helps our clients build their brands, launch their products and connect with their customers. Located in Lebanon, NJ, our company has more than 60 employees and delivers a unique and compelling offering including branding, design, experiential + events, digital, advertising, strategy + research, branded merchandise, warehousing + fulfillment, and printing + mailing. We’ve been in business for over 30 years and are proud to have an impressive list of clients including some of the biggest and best-known brands in entertainment, finance, healthcare and luxury brands industries, among others.

About the position

Are you someone who is organized, customer focused and likes working with people? We have an immediate remote opening in the Account Management Department.

In this position—for which it is preferred to have at least five years of related experience—you’ll manage the day-to-day activities of your own book of clients. The work focuses on inventory management, printing, mailing, kitting and fulfillment of marketing materials which includes coordinating projects with experts from any or all of our divisions, as needed. You’ll work both independently and as part of a dynamic team that likes to roll their sleeves up and get things done, well.

We have an impressive roster of clients here—you’ll work with some of the best and well-known companies in the financial, entertainment, healthcare and luxury industries. You’ll be their point-of-contact for our company. Most of our client contact is done over the phone or via email, so there’s little or no travel involved. This is a key position in our company, and we’re looking for just the right person to fill it.

We have an impressive roster of clients here—you’ll work with some of the best and well-known companies in the financial, entertainment, healthcare and luxury industries. You’ll be their point-of-contact for our company. Most of our client contact is done over the phone or via email, so there’s little or no travel involved. This is a key position in our company, and we’re looking for just the right person to fill it.

Is this you?

Experience and Skills

  • You have a Bachelor’s degree (preferred but not mandatory).
  • You love organization, “owning” projects, coordinating and getting things accomplished for your clients.
  • You’re a problem solver – you know how to think for yourself and tap into the talent around you to help a client achieve their goals.
  • You can manage multiple projects and deadlines at once… you prioritize and manage your day with ease.
  • You are flexible enough to work as part of a team or as a soloist on projects.
  • You are an excellent collaborator and are able to manage various resources needed to execute a project to completion.
  • Coworkers describe you as a “people person” who communicates well and knows how to ask for what you want – you have excellent oral and written communication skills..
  • Learning is a passion for you. You’ll pick up major knowledge here on everything from advertising and marketing, to warehousing and fulfillment, to print, branded merchandise and more. We offer excellent training from people who have been doing this for a long time.
  • You thrive on details… you don’t like anything falling through the cracks!
  • Your computer skills in Google Suite or Microsoft Word and Excel Microsoft Word and Excel are outstanding.
  • Experience managing client’s inventory on a front end website and in a backend WMS system. Tradeshow and/or event material management is a plus.
  • Experience with handling and processing database files for distribution/drop-shipment.
  • Experience with various carriers and familiarity with available ship methods for both regular courier shipments and USPS mailings.

Job Benefits

  • Base salary (commensurate with experience)
  • A stable work environment that includes a very dedicated, talented, passionate, hard-working team who really cares about each other, the clients and the work.
  • Benefits package, including health, dental and vision insurance, a matching 401(k), and a flexible healthcare spending account.
  • All the free caffeine that you want!

Please submit applications to: robyn.ricigliano@ci-group.com